Technology Utilisation Representative

Description

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

This role supports the delivery of construction industries technology utilization and adoption across dealer and customer operations. The focus is not just selling technology, but ensuring it is used effectively to deliver productivity, safety, and aftermarket outcomes.

You will work with dealers and customers to help close the gap between technology installed and technology used, supporting execution in the field.

Key Responsibilities

Drive Utilization & Execution

• Support actions to increase utilization of Cat technologies across installed fleets (Grade, Payload, VisionLink, Safety)

• Identify underutilized machines and work with dealers/customers to improve usage

• Support consistent execution to ensure technology delivers practical outcomes

Dealer Capability & Accountability

• Support development of dealer capability to drive technology adoption and ongoing use

• Participate in dealer reviews and support tracking against utilization targets

• Assist in follow-up actions to address execution gaps

Customer Engagement & Value Delivery

• Work with customers to improve jobsite performance through technology

• Support jobsite reviews and identify productivity, safety, and efficiency opportunities

• Help translate technology features into clear, practical customer value

Training & Enablement

• Deliver and support training for dealer teams and customers to improve adoption and usage

• Assist with onboarding of new technologies and features into dealer operations

• Support consistent positioning of technology in the field

Opportunity & Growth Focus

• Identify opportunities to improve utilization and support incremental sales

• Contribute to growth in key technology metrics

• Use available data and insights to help prioritise actions

Cross-Functional Execution

• Work with product, digital, and support teams to address issues impacting adoption

• Provide field feedback on product gaps, training needs, and adoption barriers

• Support rollout of GTM programs and new technology releases

Skills & Experience Required

• Good combination of sales capability and technical/application understanding

• Experience in machine control & guidance, telematics, machine technology systems, and civil construction applications

• Experience in construction, mining, or heavy equipment environments

• Ability to support execution through dealers and customers

• Ability to interpret data and support actions and outcomes

• Strong communication and influencing skills

• Hands-on, field-oriented approach with a focus on delivery

Compensation & Benefits:
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:

• Competitive remuneration package

• Attractive Bonus and Share options

• Career development with global prospects

• A strong commitment to safety and your wellbeing

• An inclusive workplace culture focused on quality, customer service and the environment

• A commitment to diversity and inclusion, equal opportunity, and equal outcome

• SMART spending APP

• The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Additional Information

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.